Phone and Virtual Support

Phone and Remote virtual computer support increases customer satisfaction by enabling technicians to address support needs directly and immediately. With virtual support, the efficiency and effectiveness of your support is increased, and downtime is minimized. Using Nerds To Go approved remote support tools; a support rep can begin remotely troubleshooting the customer's desktop as soon as the problem is reported. Virtual support is a great secondary service for existing clients that need fast problem resolution or ongoing support.