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Phone & Virtual Support When You Need It Most

Need Computer Repairs? Our Nerds Are Here to Help.

Time is of the essence when your small businesses’ devices or networks are compromised. Every moment you spend trying to figure out tech issues on your own is a moment that could’ve been spent improving your operations. That's where the team at NerdsToGo comes into play. We offer prompt assistance with a variety of computer and network issues. While many of our clients rely on our team for in-store and on-premises solutions, we are pleased to offer support both virtually and over the phone.

If you need to expedite the repair process so you can get your system up and running, look to the experts at NerdsToGo for swift service. We're here to address your concerns over the phone or online — whatever it takes to ensure that your small business tech needs are met as soon as possible!

Remote Computer Repair Options

The NerdsToGo team provides multiple methods for reaching out and getting started with repairs. Depending on your needs or preferences as a small business, you can look to us for the following options:

  • Phone. When you can't get a response for help from internet service providers or computer system builders, where do you turn? Call our certified Nerds to discuss your options or start troubleshooting right away. We provide targeted assistance over the phone, including detailed feedback every step of the way. Our goal: to make the process as convenient as possible while remaining transparent and supportive. Billed in 15-minute increments, official phone time starts when our designated technician calls —not a moment sooner!
  • Virtual support. If you prefer to handle small business tech concerns on a digital basis, you'll benefit from our virtual support solutions. This approach is available to many types of customers but is best suited to existing clients who require prompt attention. Virtual communication can also be helpful when seeking ongoing support.

There's a lot to love about both phone and virtual services, but if you eventually need in-person support, you can also count on NerdsToGo for a seamless transition. We offer commercial technology support exactly when and how you need it.

Services Offered Virtually and Over the Phone

Whether you opt for a phone-based or virtual service, you will be pleased to discover that our Nerds are capable of resolving a wide range of issues. Our troubleshooting and coaching services encompass the following key areas of concern:

  • Hardware problem diagnosis
  • Virus and spyware removal
  • Software program problems
  • Connectivity issues
  • Remote Monitoring and Management (RMM)

Maybe you don't know why you're having issues or what is required to resolve them. No worries — we can assist with troubleshooting over the phone or even virtually to quickly determine the scope of the problem. The better you understand what's going wrong, the more capable you will receive the practical solutions you need.

Regardless of your current tech concerns, you can rest assured knowing that remote computer help will be available soon after you call or get in touch online. Our Nerds are always available for emergency troubleshooting, diagnosis, and repair.

Why NerdsToGo?

No matter the scope of your business IT concerns, you want to feel confident that your computer repair company has your back. Such reassurance is even more important when you're seeking remote computer help and are unable to speak with a technician face-to-face.

The experts who provide virtual IT network solutions for your enterprise need to ask the right questions. They should give detailed feedback to ensure that remote computer repairs proceed correctly. With NerdsToGo on your side, you'll discover the value of a strategic approach to virtual IT support for small businesses.

Our Nerds receive extensive training, so they're equipped to handle a wide range of small business IT concerns. We also make a point of keeping up to date on the latest devices, security threats, and solutions. Don't let commercial tech issues lead to downtime, security vulnerabilities, or other problems. The sooner you seek assistance, the better. Look to the experts at NerdsToGo to provide virtual IT support for small business concerns.

Contact us today to learn more about our virtual and phone-based IT support services. We look forward to working with your business to resolve your most pressing technology issues!

Why Choose NerdsToGo?

Prompt service Quality work Upfront prices

When looking for computer or technology help, you want the best. NerdsToGo has been named a number one source for computer service and solutions by small businesses and residential computer users throughout the United States. Our Nerds are on call 24-hours a day, 7-days a week for emergency computer & technology diagnosis and repair. We service the entire United States through our fast-growing network of franchise partners across the United States.

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Talk Nerdy To Us!

“Your company has ALWAYS given our family the best computer service”
LISA

“I wanted to tell you how satisfied I have been with your services. You and your staff are professional, knowledgeable, and extremely conscientious. You have certainly improved the IT capabilities and increased the productivity of this medical practice.”
JOEY

"I love Nerds To Go! Nerds To Go reviewed my insurance agency systems to make sure we were safe. They are local and deliver quick cost effective service. Did you know that they also repair cell phones?
Thank you Joann, Erik and Brandon!"
RANDY

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NerdsToGo is OPEN. During the Coronavirus (COVID-19) outbreak, we realize our customers need us more than ever. Our Nerds are following careful sanitizing procedures. Click here to learn about our processes and policies.