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22:57 17 Feb 20
I had a problem with my work laptop and as a real estate agent this is one of my most important tools to use. Luckily Nerds to go understood the urgency and they solved it in a timely and professional manner. Because of them my clients didn’t miss out on any of the homes and I was able to resume my business. Thank you nerds to go, definitely recommend you to anyone who has computer problems.
00:25 08 Feb 20
I went in because I had a computer that the basic troubleshooting steps couldn't fix from a family member. Didn't have time to look at it myself so I called them up. Brought it in and they were superful helpful. They got it up and running after doing some tests and were able to resolve my issue and see what the problem was without having to work on it. They informed me of the issue and didn't charge because the were able to resolve it during initial testing. Really fast turn around and I would recommend anyone to go see them coming from someone who also managed a repair service center for computers and laptops.
21:55 03 Jan 20
Just had Steven out this afternoon to up our new office computer. He was extremely helpful, very knowledgeable, and a pleasure to work with. Took care of the set up and shared several very helpful tips. They will be the first ones we call for help in the future. Thanks for the awesome service!
15:33 02 Jan 20
I'm very happy with the service provided by NerdsToGo. These guys are very responsive, they have the expertise to help with any IT need, and most importantly, will provide the exact service you are looking for. Thank you so much for helping me set up my new NAS! I will definitely call upon NerdsToGo again.
19:55 18 Dec 19
THE BEST COMPANY! I can't say enough good things about this company. I have used a handful of similar companies in the past to help me with IT for my small business. Nerds To Go is by far the most superior. They helped me with a list of issues at my office for a very reasonable price and then walked me through an issue over the phone complimentary. I will be using them from here on out! They are extremely polite, professional, affordable, and trust worthy!
19:43 14 Dec 19
Free diagnostics! I shorted my PC and narrowed it down to the PSU, CPU, or motherboard. They were able to tell me which part wasn't working so I could quickly replace it. Will definitely be coming back for any problems I can't solve myself. Super helpful staff, fast service!
JEFF L. JONES
19:01 06 Dec 19
Repaired my desktop computer in short order to my satisfaction! Also gave me help with a problematic cell phone. Could not give a higher recommendation, they're awesome!
20:16 13 Nov 19
I took my computer to Nerds to go for a problem with the fan. I had a wonderful experience. They were clear on what to expect, figured out the problem, helped me figure out if the repairs were recommended based on some time constraints in my life, then returned my computer the next day as promised. No charge for a diagnosis. Professional, friendly, and above all: knowledgeable. I will be telling my friends! Don’t hesitate to trust this service!
22:46 09 Nov 19
I had a bit of a weird request and they were honestly amazing. I sold some ram online and the guy who was buying it wanted to test it real quick. I called the Bellevue NerdsToGo and asked them if they could help test it for us. They said no problem so I went over and they helped me out right away. I seriously couldn't be more happy. Everyone was friendly and really knowledgeable. 5/5 I'd definitely head back in the future if I need help again.
23:29 28 Oct 19
Responded quickly with excellent and professional service. Reasonably priced. In-home service. No gimmicks, no b.s. Top-flight all the way!!!!
16:17 08 Oct 19
The NTG team was professional, extremely patient w/ my lack of technical expertise and so willing to help me get the perfect laptop! They even helped me a week later when my email wouldn't synch. So glad I found them and am a customer for life!
03:59 08 Oct 19
I was very pleased with the service I received from Nerds To Go. I felt that my technician had a very solid knowledge base on a variety of technical issues and was able to troubleshoot my concerns quickly and thoroughly. I asked some basic questions and was never made to feel ignorant. I really appreciated that level of respect.
22:55 12 Sep 19
My computer was from BestBuy who told me they could not help me that day and that they would have to ship my computer out for several days to get it fixed. NerdsToGo fixed my computer in 20 minutes. Also cleaned and updated everything for me. Worth the price to have experts who care about the service they provide.
18:41 10 Sep 19
We really enjoyed our experience with Nerds To Go in Bellevue. They fixed my son's iPhone and repaired my computer. I thought I would have to buy a new computer but they fixed it very inexpensively. They do excellent work! The turn around time is usually within a day. We also bought a computer through them. My son needed a special computer for college. They knew exactly what to get for his specific needs. It has been the best computer we have ever purchased. I highly recommend them!
04:12 31 Aug 19
They provide fast and nice service - fix a small issue of my desktop during free diagnosis.
17:35 15 Aug 19
WOW!!!!! These folks are amazing! My PC issue was addressed and resolved in no time. I highly recommend them.
00:17 03 Jul 19
Took in a 3 1/2 year old Dell All In One that wouldn't power on they did a free evaluation within 24 hours and decided it was most likely the mother board. The Geek Squad at Best Buy wanted to send it our for 2 weeks and charge me $84 to look at it. LOL Nerds ToGo gets all my family's business now!
05:42 11 Jun 19
I admit that I’m a bit of a clutz when it comes to dropping my phone. As I watched my phone fall to the ground and shatter in slow motion, my heart broke at the thought of having to buy a new phone. Luckily, I discovered NerdsToGo! The staff was knowledgeable, understanding, kind and patient. Steven took the time to answer all my questions and concerns. Most importantly, the staff worked quickly to address my issue. My phone was ready for pickup in about an hour!! NerdsToGo greatly lessened the pain of shattering my phone screen. I highly recommend this place for any tech issues that you may be having!
19:33 24 Mar 19
NerdsToGo diagnosed an old laptop and recommended we replace it rather than repair. We appreciate the honest evaluation even though it did not result in any income for their business. A sign of integrity and trustworthiness. We'll definitely be a customer for future needs.
20:52 05 Mar 19
I AM JOINING TO ALL PEOPLE WHO SEND THE GOOD REVIEWS. I WORKED OVER 50 YEARS DESIGNING AND TROUBLESHOOTING ALL KIND OF COMPUTERS STARTING FROM A VACUUM TUBE MAINFRAME COMPUTERS TO PC'S. I CAN TELL YOU THAT THE TECHNICIANS IN THIS COMPANY VERY KNOWLEDGEABLE. THEY ARE HONEST AND DECENT PEOPLE, THEY WILL DILIGENTLY TROUBLESHOOT THE PROBLEM TO FIX YOUR COMPUTER, THEY WILL PRESENT TO YOU ALL OPTIONS INCLUDING THE CHEAPEST ONE. IF YOU ARE LUCKY TO FIND THIS SHOP DO NOT GO ANY OTHER PLACE.
22:42 15 Feb 19
Michael and his team of experts are fantastic. They are knowledgeable and understand the needs of both small and large clients. Highly recommend contacting them for anything tech related - even if you just have a simple question.
18:45 15 Feb 19
I really appreciated the TenderLovingCare that Nerds gave my aging but much-loved MacBook. They had a good eye toward whether needed repairs were a good investment considering the age of the machine. I really appreciated their thoughtful advice and candor.
00:38 14 Feb 19
Great experience! Michael and John are awesome. They are honest, fast and very helpful. I just dropped my laptop to diagnose the problem, but they fixed it while diagnosing and didn't charge me a penny as they provide free diagnosis! Very good people!
05:41 29 Jan 19
Great, honest people who are knowledgeable and friendly. I usually do my own repair work, but when I run into things I don't feel comfortable fixing like I did today, these are the guys I'll be coming back to!
00:24 22 Jan 19
Michael and his team are a rate treat. These guys are exceptionally helpful, competent and communicate in terms that a dummy like me can understand. I am a customer for life.
20:06 13 Nov 18
I had asked several tech savy people for help, got frustrated, walked into the Bellevue store today and they fixed my phone/cloud issues simply fast and easy to comprehend 😁 I said let me pay you (feeling very gratefull). The staff said "no charge, just write us a review"☺Thank you Nerds to go!Michael Knapinski
20:30 12 Nov 18
Steven provided just the right amount of intelligence we were missing to solve our networking issue. He provided a few extra tips to help us out. A great company!
04:09 05 Nov 18
I brought in my son's gaming laptop. It was acting strangely and wouldn't connect to the internet. The technicians at NerdsToGo were amazing. They diagnosed the problem, gave me a call and explained what was going on, and even expedited our parts order so that we could get the laptop back before the weekend. My son was thrilled! Great service, super technicians, wonderful staff. We highly recommend NerdsToGo of Bellevue.
19:00 08 Oct 18
Michael and Steven were a tremendous help. A+++ in my book. I would highly recommend them. They both were very eager to help and I could tell they both have a passion for their work.......I had an issue with my Office 2013 telling me by subscription had expired etc. I thought it may cost me upwards of $150 to renew the subscription....with a few mouse clicks, they (Michael and Steven) were able to show me that I had purchased a license for 2013 and that somehow 365 had been installed over my 2013 and that was the reason I was getting this "subscription expired" message popping up. They took care of the situation in no time at all. They were both extremely knowledgeable and answered a few other questions I had....all while charging me $0.00. These guys are great. They talked a language I could understand and I felt they really did care.
15:43 25 Aug 18
Michael Santiago, and the team at Nerds To Go, deliver technical excellence with integrity. They are fast, competent, friendly, & fare. Whether for your personal or small business tech, give them a call. The result will be you writing a review like this one...
20:05 16 Aug 18
Steven Taylor is the personification of customer service. We had problems with our printer and he came out the same day to assess the issue. He told us it would be fairly pricey to repair the computer and asked if we would consider a new printer. We said we preferred getting a new computer. Not only did he go to a store to get it for us, he installed it and made sure all the connections worked. Steve is one of the most honest, trustworthy, caring ,and customer-focused individual we've ever worked with. He is a class act! We can't say enough good about him and his company! You can't go wrong with him!
22:32 06 Aug 18
Professional, fast and priced fair. When we have any IT issues, I have been the one to have to 'figure it out' and solve the problem. Recently we had a hard drive issue. Michael and his team came to our office, picked up the computer, had it fixed, delivered, upgraded by the following morning. They described the issue in detail and future proofed the computer so we can avoid the problem in the future. Finally a company that I can trust with our computers, network and configuring issues! Cannot recommend them highly enough!
20:56 29 Jun 18
Michael at Nerds To Go went out of his way to explain the various options available with my device repair. Not only is the store clean and professional, but the team is knowledgeable with admirable business practices. I would highly recommend.
17:53 20 May 18
Fast and professional. I am in the technology business and was impressed with the speed and efficiency. They also worked very hard to give me several cost and repair options. Well done. I highly recommend this team.
We Come to You In:
Bellevue, WA – Kirkland, WA – Mercer Island, WA – Redmond, WA – and Surrounding Areas
QUICK SERVICE — QUALITY WORK — CLEAR PRICING
Support for computers, phones, tablets, printers & other devices
Diagnose and repair slow or frozen computers
Data backup and recovery
Virus protection and removal
Install all types of hardware, software, printer, scanners & more
Internet setup for home or business
Parental controls to keep your family safe
Gaming console service & repair
All-inclusive IT department for small businesses
Data security solutions
Network design & configuration