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21:32 23 Sep 20
I took my laptop to be repaired because it had black screened. I received a report on the issues a couple days later and a quote for repair. I needed a new motherboard and battery. I felt the quoted price was fair and a lot less than buying a new computer. The service was very professional and my computer has been working like a charm since I picked it back up. I would highly recommend taking your computers here for service and repair.
20:20 23 Sep 20
I'm very pleased with the a solid state drive. Start time reduced to seconds instead of 15 minutes!!! Great service! And you saved me tons of money vs. buying a new laptop.Many thanks!
23:51 18 Sep 20
Great experience! Professional, timely return, reasonable prices, and excellent service. Will definitely use them again!
22:34 18 Sep 20
Had Dylan come out and troubleshoot my WiFi network in our house. He was able to identify the problem and give me an immediate solution and then can be done in a second phase to help boost the performance and maximize the speeds and coverage inside and outside the house. He was very professional and was able to make sure that we fix the problem as best as we could now until the parts come in for the second phase. I highly recommend NerdsToGo for your WiFi and computer needs. Everyone from the office manager to the tech were courteous and worked with my schedule.
17:01 11 Sep 20
I had a wonderful experience with them they were very nice and helpful and even checked on how things were going with my laptop twice!!!
13:22 19 Aug 20
My entire experience with Nerds To Go Katy was exceptional from the first contact to discuss my problem. Throughout the process they listened with patience and gave honest feedback in common language.My issue was potentially devastating.....data loss. Dylan, Jennifer and Tony did their magic resulting in virtually complete data recovery at a very reasonable cost.If you are having issues with your equipment, don't hesitate to take it to these folks. They are customer oriented and back that up with exceptional technical skills, all without breaking the bank.
22:57 18 Aug 20
I went to NerdsToGo to get them to open up my PC and do a extensive cleaning and was able to do it the same day and they threw in my mouse and keyboard cleaning complementary to help me out. They also answered questions I had about what they saw an aspect of what could be upgraded in the future and other suggestions upgrading my keyboard. It was very informative and went above and beyond to make sure I didn’t just feel valued my part of the nerds to go family. I appreciate the service and will definitely be back.
21:42 24 Jul 20
I suspected a fan was going bad on my Alienware 17 laptop as it started making a hideous grinding noise. The "nerds" at Nerds to Go were anything but. Jennifer was the first person I spoke with. She told me upfront about the diagnostic charge and how, since we're in the middle of a pandemic, it would be a non-contact transaction. I dropped my laptop off in the morning and Rafael texted me back stating that the fans were indeed failing and needed to be replaced. the repairs were not prohibitively expensive so I asked them to proceed. My fans came in earlier than expected and repair was completed ahead of schedule. Exceptional service! I definitely recommend this place for computer related issues.
19:39 09 Jul 20
Very good and fast service. My computer is running like a charm. Thanks again.
20:52 06 Jul 20
Great professional service, reasonable pricing, friendly caring staff and taking COVID-19 seriously.
21:02 02 Jul 20
Very professional company. Great communication and handled my laptop with care. Quick turnaround. Highly recommend!
03:44 24 Jun 20
Whit was exceptionally helpful. With our home theater equipment. Which we knew nothing about.He was very knowledgeable about our situation with our Onkyo receiver. He got us a new one installed it and came back to make sure we were good with all he installed. He even recorded instructions for us. We are very satisfied and happy with them. Thank you "Nerds".
RICHARD STEVEN HICKS
16:42 18 Jun 20
I brought these guys a real problem child laptop. The team went above and beyond expectations to turn this dog into a real working laptop. Great group with a great business model. Thanks guys.
20:38 12 May 20
Trying to deal with COVID 19 is stressful enough but when the screen and camera on my daughter’s laptop she uses for school work decided to stop working Nerds to Go really came through and saved the day. They were the only place I could fine to do the repair during the stay at home order/lock down. I was impressed with their process to keep them and myself safe. Diagnosis and repair was quick and a I felt repair was fair. Also appreciate after paying for repair they called back to say they forgot to apply a coupon they had and adjusted cost. They were very professional and friendly. I found them easy to deal with. Thank you and my daughter thanks you.
23:33 06 May 20
Nerds To Go diagnosed an expensive problem with my Apple MacBook Pro that was a recall issue in late 2016. They provided me the information to speak with Apple about and I was then able to get my issue repaired by Apple at no cost. Prior to the NerdsToGo diagnosis, the Apple repair would have been a $550 repair vs the $60 (approx) diagnostic fee. Greatly appreciate NerdsToGo! Highly recommend!
21:07 06 May 20
Through Katy Premier Networking I met Tony and have gotten to know him and learned more about his business. I recently had an issue with my lap top camera not working. I knew exactly where to go! Whit worked on my laptop and Jennifer called making sure everything was great with my laptop after I picked it up. They were prompt, responsive, and always professional. I appreciate their care and concern to help me. I would highly recommend that you try Nerds to Go in Katy, Texas!
00:21 06 May 20
So my son got a new gaming computer. Or new to him. It was refurbished which I was assured was a good choice. Within two weeks the hard drive just completely died. I was completely out of my element. I just so happened to call nerds to go because we were in the middle of quarantine and I needed help. They pretty much diagnosed the problem over the phone. I did a drop off on Friday and they had it back to me on Monday with a complete explanation of what happened and what they did yo fix it. They even gave me options and managed to save me a few bucks off the initial quote. Many thanks to Jennifer and all the folks at nerds to go.
01:38 30 Apr 20
Awesome. I was in need of a computer repair and in this time of quarantine, they professionally and carefully took care of me and my computer. Whit made every effort to make sure I was satisfied with every aspect of his service. He was honest and sincere and answered every question I had. I was easy to see that he was acting in my best interest and he gained my trust with my computer needs. Nerds to Go even followed up to make sure things were still running as planned-and they are. I would easily recommend them to my friends.
17:24 28 Jan 20
My two experiences with Nerds To Go were excellent. Both issues related to recovering files from storage media; one a HDD and one from some old 3.5" floppy discs. They were honest and forthright in their estimates of what might or might not happen. In both cases they were successful in getting my files off the media. They were professional, courteous and very helpful in every interaction and communication. I recommend them highly if you have computer issues.
18:37 24 Jan 20
My Windows 10 laptop began giving an error message instead of doing the urgent Windows Update I was expecting - very concerning! I have some technical background with PCs, but my own trouble-shooting failed to fix the problem. I took it to Nerds To Go based on a friend's recommendation and good reviews on another site. They fixed it for what I thought was a very reasonable price. It did take longer than I originally expected, but it turned out there were good technical reasons, and I'm very happy! Very pleasant experience at Nerds To Go, Katy - all on the staff I dealt with (Tony, Dillon, Witt, & Jennifer) were pleasant, helpful, and seemed very competent. I highly recommend them!!
01:39 22 Jan 20
Best bet if you are technology challenged and need a nerd. Nerds To Go was quick and affordable. I plan to use them again, so that aught to tell you something.
20:41 14 Jan 20
An awesome experience. The screen on my laptop cracked after dropping it. I expected the cost to repair it would equal the cost of a new laptop. We were delighted at the cost to repair the screen and within one week Nerds To Go had it fixed. We highly recommend them.
22:41 20 Dec 19
As a Home Inspector my laptop is one of my most important tools I use to send/receive emails and reports with my clients. My laptop could not send or receive emails one morning and my business was at a complete stand still. Tony, Witt and Jennifer were able to get everything fixed within minutes. GREAT JOB GUYS!!! Thanks.
21:48 19 Dec 19
I had high expectations going into this. Took my custom rig in to have it diagnosed. Staff was super friendly and price for diagnosis was reasonable. Very quick turn around and convenient text updates. Thus why they get at least 3 stars. I do my pc work myself so based on their diagnosis I took my build home to replace the motherboard which they had determined was the cause of the problem only to find that my processor had been pretty beaten up. So many pins bent that its basically useless and will need to be replaced now too.
03:51 18 Dec 19
My laptop began booting directly into BIOS and I had no idea why. I couldn't get it to follow the boot order and I was way out of my element. I took the unit in with an external drive to back up my stuff in case it was done. Tony greeted me immediately with a welcoming, friendly smile. He inquired and I told him my experience. Tony looked me right in the eye and said, "Your hard drive may be gone." I took a deep breathe and realized my mistake of not backing up my hard drive. He gave me my options and the pricing... it was reasonable and I was on my way. That same day he let me know they were able to recover it and offered to back up and reinstall if desired. Jennifer began communicating with me and was again, a very pleasant person. The service was great, I have a working computer again, and the pricing was very fair. I highly recommend Nerds to Go. This will be my go to for any IT needs! Thanks guys.
19:37 19 Nov 19
Recently had some problem with my home computer and while I am pretty good with computers this was something out of my expertise. Did some looking for local company to help and found Nerds to Go. Brought in my computer and discussed the fix. Everyone was very polite, helpful and open upfront on what would be required along with cost. They kept me updated regularly and were all very professional. Computer back up and running. Would recommend their services for anyone and I will certainly return to them for future work if anything comes up. Blaine Tamplain
11:59 11 Nov 19
I appreciated very much the attention that I received from Tony when I brought my laptop in for repair, that required clean up from a low grade malware. The service was prompt, and Tony was very diligent and thorough. Thank you so much, I will recommend your service to everyone that I know. John W.
16:38 29 Oct 19
Great experience! They communicated clearly, have fair prices on everything and recommended different options to help me. Would highly recommend them to anyone, and will definitely use them again!
21:32 15 Oct 19
I was stressing when I dropped my laptop and it stopped working. Nerds to Go went above and beyond to help me! Jake was very friendly and did a great job at intake. I couldn’t be more pleased.
19:39 20 Sep 19
I cannot say enough good things about these guys! First of all, I hadn't even gotten home from dropping off my computer when they contacted me with the initial diagnostic. There were two options for dealing with my issue, and after discussing it with me, they recommended the LESS EXPENSIVE one - these are people you can trust! This is my second visit to them; I've dealt with four different people all told and each one is professional, pleasant, and they take the time to make sure they have the full picture. Plus they have two adorable pups who hang out there. I highly recommend them!
18:54 17 Sep 19
Took my laptop to get the screen fixed. The tech (Jennifer) was able to get back with me quickly with a price for everything. The parts came in pretty quickly and the job was completed much quicker than I thought. Will definitely go back if I need anything else.
01:17 11 Sep 19
Amazing service from the initial phone call with Jennifer to the service call with the Head Nerd Whit! While I hope to not have to call again, knowing they are there if I need them is a great feeling! Thanks Nerds To Go!
18:35 03 Sep 19
These guys are awesome. I had a great experience overall. I highly recommend them
19:31 24 Aug 19
Would like to share a very positive experience with Tony of Nerds to Go on Kingsland in Katy. He checked out a monitor for me and found it to be “dead”. Did not try to sell me a new one even though he had one, but did suggest a place I might go that was having a sale. Very warm, courteous and helpful. I give the business an A+ and will use them again.
04:21 22 Aug 19
I took my laptop to see if it could be fixed and the owner of the store was very helpful. He took a few minutes to check it and advised me it could be fixed; however it would be least expensive if I would invest in a new one since mine was rather old. I liked that he was so honest and upfront with me. I will definitely recommend them to my friends. Thank you.
15:11 12 Aug 19
Helpful and energetic staff that completed CPU troubleshooting and motherboard replacement for me. I had no worries that they would be able to fix my issues.
17:40 09 Aug 19
Tony and Whit at NerdsToGo took very good care of me and my laptop! I got fast and friendly service. My laptop had been suffering from neglect as I’ve been spending more time with my desktop and iPad. So it started rebelling and functioning at half the speed of backwards. The guys at NerdsToGo waved their magic wand over it, and now it’s like a brand new computer. The relationship with my laptop is rekindled! Thanks NerdsToGo!
14:32 22 Jul 19
Impressed with the quick availability!! Technicians were thorough and provided excellent follow up service. Glad they are nearby and will definitely call them for future issues as well as recommend them to others in the community.
02:13 14 Jul 19
Wonderful experience picking out a new computer. They customized the exact needs and programs as well as backed up my data. They found my happiness guarantee getting everything ready. I was blessed on the same day I purchased my new computer I also got a new phone, which they had the cover for and I won a Mexico trip from The Networker Luncheon!
20:47 06 May 19
We were delighted to find Nerds To Go and we needed a lot of help with our computer. We found their technician dependable, competent, pleasant, and organized. Their service has benefited us greatly. We highly recommend them.
17:38 05 Dec 18
These guys have been great for me with my computer/laptop issues. I have 2 laptops that they do a great job of getting and keeping them up and running. They have a professional staff that keeps you in the loop as to the status of repair.
03:35 28 Nov 18
Ok, they are newbies, but their prices are way out of line. I guess their franchise fees and overhead are what is the cause of their sky high rates. They should have realized that in Katy Texas, you can get experts to clean out your Windows computer and make it run just like the day you bought it, save all your programs, and data for $40. Oh well, they should have done more market research before they bought the Nerds franchise.
23:52 10 Nov 18
Nerds To Go saved me a BIG headache! When they were checking out my computer, they noticed my hard drive was making a clicking sound which was an indicator that it was going out. They were able to make a complete backup and save all my data. Then they replaced my hard drive and restored my data!! So glad they caught that before my computer crashed. Not only that, Tony made it simply easy working around my crazy schedule so I had as little down time as possible! I love his happiness guarantee as well!
14:02 23 Oct 18
Welcome to Nerds To Go Katy!
We Come to You In:
Katy, TX - Houston, TX - Brookshire, TX - Cinco Ranch, TX - Sealy, TX - Fulshear, TX and Surrounding Areas
QUICK SERVICE — QUALITY WORK — CLEAR PRICING
Support for computers, phones, tablets, printers & other devices
Diagnose and repair slow or frozen computers
Data backup and recovery
Virus protection and removal
Install all types of hardware, software, printer, scanners & more
Internet setup for home or business
Parental controls to keep your family safe
Gaming console service & repair
All-inclusive IT department for small businesses
Data security solutions
Network design & configuration