South Charlotte, NC

SERVING SOUTH CHARLOTTE AND THE SURROUNDING AREAS

Computer Repair & Technology Services | Help@nerdstogo.com

NerdsToGo To The Rescue

Testimonials

At NerdsToGo we believe in fast, friendly and reliable service.
Take a look at what our customers have to say.

Google Rating
5.0

I took my laptop to this location in September because it was getting error codes and shutting down. They tried a solution that did not end up working, so I took it back. The second time they were able to figure out the real problem and advise me on the best fix. The owner stood behind the original work and gave me fair pricing for the final repair. My computer is working great now. Everyone in the shop is courteous and professional. I will definitely use them again.
Kim Bell
Kim Bell
18:14 02 Jan 21
NerdsToGo in Indian Land SC is a fantastic computer how-to resource--incredibly responsive, totally attentive to your needs, and really easy to deal with. They know their stuff--both Windows/PC and Apple/Mac--backwards, forwards, and upside down, but they're also perfectly capable of talking to a non-expert in easy-to-understand language. I recommend them without reservation!
Rip Roach
Rip Roach
23:36 31 Dec 20
I called Nerds to Go when I was unable to reset my password. From my initial contact until my problem was solved, they were professional, caring, helpful and very knowledgeable. Steve Garcia was very nice and my technician, Nate, was a gem.Nate not only fixed my problem but also answered my questions and solved a couple of other problems with my computer.All of this service was done for the $99.0o diagnostic fee. Nerds to Go does the diagnostic and then tells you what the price to repair will be and if they continue with the repair the $99.00 is applied to the cost of the repair.My experience was absolutely wonderful and I would recommend them for any and all computer needs.Nancy Petty
Nancy Petty
Nancy Petty
12:48 07 Dec 20
Awesome Team to work with! Helpful, Caring, Professional and they have what it takes to make sure All your issues are solved! Highly recommended!
patti ruland
patti ruland
13:16 17 Nov 20
Trip/repair #2 today 11/11/2020. Absolutely same outstanding service as my previous review below. I would give 10 stars out of 5 if able. I highly, highly recommend these guys, this shop. I will not go anywhere else, I trust these guys and I will continue to use them as well as recommend them.If you live within reasonable driving distance "this is THE place to have your PC repaired". Extremely professional, up front explanation of pricing, up front realistic time frames for repair based on and depending upon what may be the issue. I can say enough about how pleased I was with their service. We received our PC back 2 days earlier than expected and the cost of repair was extremely reasonable.I called 3 other local shops the same day I initially called here. I left 2 messages at local shops because no one answered the phones. The other shop went straight to a voice-mail that was full and I could not even leave a message "not sure how that business model works?". These guys answered the phone, listened to what I had to say, even asked me more specific questions to try and get an idea over the phone of what could be the problem. They were in no hurry to rush me off of the phone, they fully explained the diagnostics cost, the rate for repair with an example of how long a certain repair would take and explained if the repair were done the diagnostic cost waved, included in the repair cost. They also explained that they would not complete any repair until contacting me, explaining the problem, the fix, the cost to fix and get my authorization prior to completing any repairs.I got my PC repaired at a very reasonable price, I received it back 2 days prior to the expected date, they gave my PC a through internal as well as external cleaning, they even went an extra step not discussed in pricing, cleaning up junk files on my PC to maximize it's performance.To say I was happy or pleased with their service from call to completion is an understatement.Thank you guys so much,James W"Gaming PC repair for my daughter"
James Wilburn
James Wilburn
21:18 11 Nov 20
Great IT team! Early on this year, our company found itself in need of varying IT solutions, and NerdsToGo has been able to assist us with every single issue! From rebuilding our network, assisting with software, installing several access points and cabling, and hardware repair on our devices, they have been thorough and very fast with their work. Their customer service has been amazing, they make handling IT services a breeze! Thank you all for your hard work!
Melia Davis
Melia Davis
15:23 11 Nov 20
Sadly, I did not get the service I was hoping for. When I called, I told them I needed someone who was familiar with Microsoft Access as I was trying to locate a file on my computer. They told me they would be able to help, but didn't need to be proficient in Access. When the employee showed up at my house, he spent about an hour trying to help me find this file, but was never able to. he eventually told me he didn't know much about Access. While at my house, I paid a little over $100 via credit card over the phone after being told they would follow up with me after they did some research on how to better help me. That was three weeks ago. I never got a call back, and they never helped me solve my problem.
Steve Lenahan
Steve Lenahan
21:22 05 Nov 20
If you live within reasonable driving distance "this is THE place to have your PC repaired". Extremely professional, up front explanation of pricing, up front realistic time frames for repair based on and depending upon what may be the issue. I can say enough about how pleased I was with their service. We received our PC back 2 days earlier than expected and the cost of repair was extremely reasonable.I called 3 other local shops the same day I initially called here. I left 2 messages at local shops because no one answered the phones. The other shop went straight to a voice-mail that was full and I could not even leave a message "not sure how that business model works?". These guys answered the phone, listened to what I had to say, even asked me more specific questions to try and get an idea over the phone of what could be the problem. They were in no hurry to rush me off of the phone, they fully explained the diagnostics cost, the rate for repair with an example of how long a certain repair would take and explained if the repair were done the diagnostic cost waved, included in the repair cost. They also explained that they would not complete any repair until contacting me, explaining the problem, the fix, the cost to fix and get my authorization prior to completing any repairs.I got my PC repaired at a very reasonable price, I received it back 2 days prior to the expected date, they gave my PC a through internal as well as external cleaning, they even went an extra step not discussed in pricing, cleaning up junk files on my PC to maximize it's performance.To say I was happy or pleased with their service from call to completion is an understatement.Thank you guys so much,James W"Gaming PC repair for my daughter"
James Wilburn
James Wilburn
07:53 30 Aug 20
Nerds to Go worked tirelessly trying to rescue the data from my crashed MAC, including buying new software and consulting another business. They kept in touch with me all through the process. Very friendly and knowledgeable!
Carolanne Gilmore
Carolanne Gilmore
09:27 29 Aug 20
This is a service oriented business that will focus on the customer's individual problems and needs. Quick service and reasonable prices makes NerdsToGo the place to go!
Deb Stuart
Deb Stuart
13:17 07 Aug 20
The service was thorough, I had asked for a new laptop battery, they ordered the replacement, and checked both the computer and charger to make sure there were no other problems. When I picked it up, they gave me a full report and a guarantee. The employees that I spoke with could not have been more polite and helpful in the service they offered. Absolutely 5-stars.
Senior215
Senior215
15:31 04 Aug 20
I had a problem with my computer. Andrew, at NerdsToGo did a great job fixing it. After I picked up the computer and brought it home, there was still an issue with the WiFi connection. Andrew actually came to my house to correct the problem. The techs at NerdsToGo are great and I will certainly use them again if the need arises. Great customer service.
Gary Aminoff
Gary Aminoff
15:53 31 Jul 20
I was very impressed with the staff and the owner and their level of professionalism and follow thru. After so many disappointing experiences at Best Buy it is nice to know i have a place to go now and get my computers fixed its needed. Great group of people - you won't be disappointed.
Joseph Mercer
Joseph Mercer
16:39 12 Jul 20
Andrew and his team at NerdsToGo did a great job fixing some server hardware problems for me, which saved a considerable amount of data. They kept me informed every step of the way, and were a pleasure to work with.
David Trotter
David Trotter
14:41 03 Jul 20
I had multiple viruses on my Mac and was given upfront costs and fees. The staff was extremely friendly, professional, and most importantly in this time was very respectful and cooperative with the states COVID-19 guidelines. The staff gave me a date when I would hear back from them with the status of my computer (which they met) and a time frame when it would be ready for pick up. I was out of town during my allocated pick up window however they were kind enough to hold my computer until I returned at no extra charge.I HIGHLY recommend this branch and please trust them with any of your tech needs.
daniel couchenour
daniel couchenour
12:50 22 Jun 20
The staff was very helpful and knowledgeable. Also, they sent a Starbucks gift card to us just for being customers. I highly recommend them!
Nancy Dominitz
Nancy Dominitz
21:07 18 Jun 20
Steve promptly made an appointment to diagnose a fan problem with my HP Envy. I waited in the parking lot as they concluded that my laptop needed a new fan. My laptop was returned to me so that I could continue to use until the part was received. Two days later the part was received and was installed within a couple of hours. I was very happy with the quality of the repair and the prompt and professional service that I received from Steve and Andrew who repaired the laptop. I wish all businesses were run like the Nerds to Go Indian Land location!
Lisa Shelton
Lisa Shelton
14:45 17 Jun 20
NerdsToGo was very helpful for when my computer got remotely hacked. It was during my college final exams and they were able to fix the problem so that I was able to take the rest of my exams. I highly recommend NerdsToGo, they even helped me stay aware for any further hacks in the future as well with an antiviral software they recommended. If you need any computer help, go to them.
Carter Spear
Carter Spear
19:54 17 May 20
I was very impressed with the friendliness and expertise of NerdsToGo. They communicated updates on a regular basis and were well priced. They also followed up after to make sure I was satisfied with the repairs. Overall, it was a great experience and I would recommend them to anyone.
Amber Carroll
Amber Carroll
03:03 14 May 20
The whole Nerds To Go Indian Land team is phenomenal! The customer service has been amazing and they take the time to explain things in ways that anyone can understand. During this time they have even been able to help me remotely! I am so glad I found them!
Elizabeth Abbas
Elizabeth Abbas
15:51 01 May 20
Excellent service! Andrew did a great job fixing up a gaming PC which I had deemed dead. He fixed the software issue and installed a new SSD so my PC boots up super fast. Very fair pricing and they make sure you’re satisfied. These Nerds have earned a customer for life! 🙂
Jesse A
Jesse A
19:09 26 Apr 20
NerdsToGo did a fantastic job of solving my computer issues. They were able to help get my older computer back on track so it could be used again for my kid. I really liked the up front pricing and how the technician spoke to me about everything that he did in a way I could understand. We will definitely be using them again in the future.
Erin Dale
Erin Dale
00:13 20 Mar 20
Nerds to Go Indian Land has been a tremendous partner in helping us launch our new business. We have greatly appreciated their professionalism and ability to set realistic expectations. Their staff is technically savvy and presented creative solutions to our business that both achieved the desired results and was within the budget we had set. The team has a tremendous work ethic and adapted well when unexpected challenges arose. The communication has been excellent and the bottom line is they did what they said they were going to do. We highly recommend their IT services to growing companies in the Charlotte area.
Brian Passarelli
Brian Passarelli
13:51 18 Mar 20
I had Nerds to Go set up a home office. Friendly knowledgeable staff and engaged management. Tech was on time, respectful of my home; the install quick and professional. Tech ensured that I understood how to use the equipment and gave helpful advice along the way. Top notch!
Lorrie Walters
Lorrie Walters
09:09 07 Mar 20
Friendly, knowledgeable, professional staff. Andrew was awesome to work with! He worked tirelessly in an effort to bring an older desktop and laptop up to date with operating systems. Was very patient in explaining the process and options. Highly recommend NerdsToGo in Indian Land!!!
Pamela Higley
Pamela Higley
19:54 17 Feb 20
Great Customer Service, Affordable Pricing & Amazing Turn Around Time! Brought my two week old new laptop that got a virus and the incredibly knowledgeable and tremendous technology translator, Andrew, diagnosed computer problems in minutes, cleaned my computer that day, installed virus protection, gave me tips and tricks on what to do and what to avoid and had me back up in running in my home-based business in no time!! Huge debt of gratitude to Andrew and owner Steve & Jennifer Garcia...incredible experience🙏
Christopher Brantigan
Christopher Brantigan
15:48 30 Jan 20
Great customer service, knowledgeable & friendly! Job well done & reasonably priced. Would definitely recommend!
Donna Pressley
Donna Pressley
04:13 14 Jan 20
Great service! Our tech Andrew was very knowledgeable with fixing our printer. The price was right and it didn’t take long to diagnose and fix the issue. Would definitely use again.
Janica
Janica
13:45 18 Dec 19
The owner responded quickly to our request for service. Andrew, IT tech, quickly diagnosed and fixed our problem. He also followed up a day later to make sure things were going well. Excellent customer service! If only more companies were ran this way.
Elizabeth Matson
Elizabeth Matson
23:12 10 Dec 19
I used Nerds to Go for a glitch I had with my Galaxy 8 cell phone. They did a such good job, I used them again to repair my mom's computer. They found and removed the malware and loaded an antivirus software to protect it for the future. Everything was explained to me and they were professional and had a quick turn around. I highly recommend!
Lori Maple
Lori Maple
23:06 03 Dec 19
Super fast response. Super professional. Andrew was awesome and got me back up and running in no time. These guys are awesome.
Ted Hill
Ted Hill
14:47 22 Nov 19
Andrew was by far the most professional and knowledgeable computer service technician I have ever come across. That says a lot coming from me. I've worked with hundreds of computer technicians in my line of work in corporate banking technology for the last 14 years. Add to that, my husband works in technology support for the bank too and he was blown away with Andrew's service. I would say he was VIP service that only the top executives get to experience. He was very knowledgeable and followed up perfectly! The prices were very good for the service. We look forward to using Nerds to Go for all our future computer issues.
Joanna Kania
Joanna Kania
11:30 15 Nov 19
Andrew solved my problem and did so with the highest level of professionalism and expertise that I think anyone could expect. He had our computer fixed incredibly fast at a very reasonable price. Highly recommend.
Joe Marone
Joe Marone
18:25 23 Oct 19

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