Charlotte, NC

SERVING CHARLOTTE AND THE SURROUNDING AREAS

Computer Repair & Technology Services | Help@nerdstogo.com

NerdsToGo To The Rescue

Testimonials

At NerdsToGo we believe in fast, friendly and reliable service.
Take a look at what our customers have to say.

Google Rating
4.9

Dave, the Certified Nerd, was knowledgeable and fair in how he dealt with us. He explained pricing up front and we all agreed on the service to be provided.
Ed Sedlacek
Ed Sedlacek
21:30 13 Jan 21
I have had three different types of work done at NerdsToGo. Not being a "technical" person at all, it has often been my experience that the "pros" would make me feel "stupid". Not at NerdsToGo! Everyone that I spoke to was helpful, patient, kind and efficient. I will never go anywhere else.
Betsy Gaskamp
Betsy Gaskamp
20:15 12 Jan 21
The staff there is so very pleasant, professional, dependable, knowledgeable & competent. I would definitely recommend to anyone needing computer or laptop repair!
Gale Hobbing
Gale Hobbing
14:11 11 Dec 20
Had 3 computer towers scrubbed and recycled. Later had my Mac cleaned. Pricing very reasonable. Am so pleased with the speed now. It’s like new. Staff was very patient with my senior citizen questions. Was kept informed of progress. Definitely recommend their services.
Vincent Turner
Vincent Turner
15:59 08 Nov 20
NerdsToGo saved me a huge amount of work and angst by recovering data from a crashed hard drive. The techies at the usual big box store couldn't do it, so I took my tower to the Nerds as a last resort. While I was in the store, Noah removed the drive and plugged it into their device to find that they could transfer the accumulated data onto an SSD that I could then plug into my new computer. He called me early the next day to say that everything transferred overnight and it was good to go. As far as I can tell all the documents, spreadsheets and photos are on the new drive. Thank you NerdsToGo! I highly recommend them to you.
Bob McElfresh
Bob McElfresh
20:53 18 Oct 20
I had an old computer that hadn't worked for almost two years. I took it to Nerds to Go and they completely rebuilt it for me, installing a new hard drive and rescuing my old photos and documents. This was done in a time span of 2 days and was 1/5 the cost of a new tower.Afterwards, I brought the tower home, after a brief consultation with Dave explaining the new software, and set it up. Dave even helped over the phone with installation and questions that I had.I would DEFINITELY recommend this company for any all computer needs, and I have already referred two friends. Be assured that all my future needs will be done by Nerds to Go.
Kate Neeler
Kate Neeler
21:13 13 Oct 20
A couple months ago my wife's macbook was no longer turning on, and she suggested trying NerdsToGo who had a location just down the street from our neighborhood. As soon as I walked in I felt well taken care of: They kept me informed of the process, that they had to refer it out to a vendor that specialized in the problem the computer was having, and the price was on point. We've since gifted the macbook to our daughter with no issues. Will certainly use them again with any future issues. Thank you, NTG!
Jason Baker
Jason Baker
11:40 02 Sep 20
Everyone was so nice and helpful! The turnaround was quick and they were very informative. I would use them again and again!
Jen Melvin
Jen Melvin
19:47 29 Aug 20
Had a great experience with NerdsToGo! So great to have their expertise at hand.
Ginger Hightower
Ginger Hightower
19:38 28 Aug 20
Stephanie was wonderfully professional. Diagnosed the problem at my house and decided the best action was to take it back with her to the store. We received it back the following day.
M Chap
M Chap
20:31 25 Aug 20
Would recommend them highly and will not hesitate to call them again.
Susan Rourke
Susan Rourke
15:46 25 Aug 20
Dave Hensel came out to fix our computer issues here at Atlantic Self Storage. He was very nice and pleasant to deal with. He had us up and running in no time!! We will definitely use Needs to Go in the future and recommend them to anyone that needs computers fixed!!
Donna Watts
Donna Watts
16:25 05 Aug 20
I cannot say this enough- THEY ARE THE ABSOLUTE BEST.Not only are they affordable, timely, & professional, their associates also take the time to explain what they’re doing and how it affects your computer/ software. I will never go to anyone else & everyone who’s employed here is the best of the best. I’ve had two different technicians so far & spoken to numerous representatives. I would 100000% recommend this company to anyone with any technological needs.You will never be disappointed.
Campbell Kelly
Campbell Kelly
20:25 01 Aug 20
I had a great experience with NerdsToGo. They ordered my screen and it came within 2 weeks. We scheduled a time to drop my laptop (Touchscreen HP Notebook) off and I was told it’ll take about 2 hours. I got a call within 20 minutes letting me know my screen was fixed and ready to go. Everything was perfect, screen was fixed and bright, my touchscreen still worked great. Everything is still working perfectly now, if I ever need another screen fixed I’ll be going to NerdsToGo.
Azaria Bates
Azaria Bates
17:12 24 Jul 20
I highly recommend Paul Blanchett and his team at Nerds to Go. They are reliable, professional, and provided me for great information to make a great decision on updating my computer.
Barry Steiger
Barry Steiger
14:22 24 Jul 20
I needed to replace my laptop battery and didn't want to do it myself. Considering the current economic environment, my wife and I discussed the positives of giving a local company/franchise this task. We were thrilled with the quick reply to our message, and subsequent rapid service of our nearby NerdsToGo. The staff was wonderfully polite, and explained what was involved with this matter. They were professional and completed the task in the timeline given. I know we (and our friends) will need more computer assistance in the future and we will definitely go to NerdsToGo.
Teri Bucholtz
Teri Bucholtz
15:02 23 Jul 20
David and Noah at Nerds to Go did a great job putting a new hard drive in my computer.
William Conley
William Conley
15:18 02 Jul 20
I took my external hard drive to fix the port and they told me that I might have to leave it but when I got there, he fixed it on the spot! So helpful, quick and reasonable price. Will definitely go again!
Ashley Hewitt
Ashley Hewitt
18:37 13 Jun 20
Your people that serviced my equipment were very knowledgeable, explanatory and mostly very helpful. I recommend you services and I will return to your store when future repair services are needed. Thank you
Barry Simpson
Barry Simpson
13:48 13 Jun 20
I needed a new battery for my laptop. Nerds ordered it and the battery arrived sooner than expected. I was given the option to let them install the new battery. I was treated very well and would highly recommend their services.
Martha Hannah
Martha Hannah
00:57 11 Jun 20
I came there to get Ram added on my computer and new hardware. I’m not computer savvy but I’ve had my MacBook for a while, the man and lady there were so knowledgeable, kind and really guided me to choose the best option for my computer, i thought i needed another one but they assured me after they were done with it, it would run as good as new, they were NOT lying. I never do reviews but i was so pleased with the service and professionalism i had too. Way better than my damn experience at Apple! ❤️
cheryse fulton
cheryse fulton
21:10 10 Jun 20
Paul and his team delivered a brand-new, sanitized laptop to our home during the COVID-19 shutdown. Excellent service and reasonable pricing. Support your local business instead of a big box store!
Daniel B.
Daniel B.
14:53 22 Apr 20
I have had a good experience using NerdsToGo for my business technical support issues. They are responsive and professional. if they're not in the office they return calls promptly,, and either have a technician assist by phone or come to our location, depending on the circumstances. They seem to be reasonably priced in comparison to most other tech support companies in the area. I would recommend them to everyone!
Renee Pethel
Renee Pethel
20:30 12 Feb 20
NERDS TO GO SAVED THE DAY (AND MORE)!After experiencing the worst computer problems I had personally come across in all my years as a computer user, I took my troubles to NerdsToGo. They solved the problems quickly and also took time to give me some useful tips on ways to avoid related issues. Very nice people to deal with and their expertise is awesome.Richard D.
Richard Daniels
Richard Daniels
20:22 12 Feb 20
The tech was great took care of my issue was very professional. I will be back with any other computer issues. Pricing was very good and satisfied with their work. I have used them several times. First time we had a hit from storm which messed the computer, but Nerds To Go was able to get my data off hard drive which was loaded on to a new computer.
Mark Nazarchyk
Mark Nazarchyk
04:06 09 Feb 20
I am in awe of all that was accomplished in Dave's delivery and service call today! From my experience , new equipment setupis time consuming and user-confusing but Dave confidently worked through an awesome amount of work today. It was wonderfulhow he adeptly navigated all the challenges. When I have set up my own personal computer, so many decisions come down to mymaking guesses. But David obviously understood his way through the process (and clarified for me) while multitasking his way throughcustom options.” His calm efficiency, flexibility, pleasant attitude and adroit perseverance gave me confidence every moment he wasNOTE: I wrote the applause above just a year ago and must say that everything has been great. In all that time, only one house call was needed since the installation because my printer developed an issue. Dave promptly resolved it so well, that it's been completely dependable ever since. Can't praise Paul and Dave highly enough. Completely reliable and professional. Best tech service ever!
Sandra Coughlin
Sandra Coughlin
03:41 05 Feb 20
Our tech assistant was so helpful and knowledgeable. I knew the tablet was probably not fixable but he confirmed it and showed me why. Not only did he give me an options of fixing this one but also pointed me to a tablet that was better and within my budget. Thank you for respecting my wishes.
Cabarrus Bayada
Cabarrus Bayada
00:14 05 Feb 20
My wife and I both have our own "in home" businesses. Her desktop is connected to a variety of devices. When something goes weird it is a delight to know that these Nerds make house calls! If your business is of the "in home" variety, you should connect with these nerds.
Steve Gatter
Steve Gatter
20:58 04 Feb 20
The professionalism I experienced by several people on the staff at Nerds To Go was great. They were very knowledgeable, extremely helpful and patient with me. I will not hesitate to go back for all my computer needs!!! It was really a great experience and their price was honestly LESS than I expected!!! Many thanks Nerds To Go!!!!
Don Stedem
Don Stedem
21:49 03 Feb 20
Very customer oriented. Respond and resolve issues quickly. Friendly, easy to talk to. Highly recommend if you're having computer problems.
Leslie Gates
Leslie Gates
18:11 01 Feb 20
Best service around. Very knowledgeable and pleasant to work with.
Michael Torcellini
Michael Torcellini
17:37 31 Jan 20
These guys were great to work with. I would use them again
Craig Spiesman
Craig Spiesman
17:03 26 Dec 19
I could not successfully add a new email to my account and Paul and his "nerds" got it time in a timely, affordable manner. Completely happy with the service and the friendly faces!
Tom Gottcent
Tom Gottcent
14:27 23 Dec 19
Paul and his team of nerds do a great job listening to their customers needs and providing customized solutions. Whether you just need a cracked screen replaced or need to overhaul your businesses computer security they can help!
Tyler Windham
Tyler Windham
14:14 05 Nov 19
Noah was most helpful in two areas. He corrected our issue with a download problem. Too he moved to our desktop and helped make a procedure easy for a flashdrive. The thing that I liked he answered the questions asked in a simple easy to understand manner. You want to use these folks. Our 5th grade neighbor learned a lot too and was able to help us once Noah diagnosed the problem on our laptop.
Mike Cox
Mike Cox
21:29 12 Jul 19
Very knowledgeable people. Helped me decide the best course of action for my IPhone. I am happy with my experience with NerdsToGo and recommend them for phone repair!
Shea .Barja
Shea .Barja
15:12 15 May 19
Dave and Paul were fantastic. My desktop crashed after installing an upgrade and within 3 days I was back up and running, better than ever. They explained everything in detail and gave me options to choose from. Very kind and personable. I highly recommend nerds to go
Brian Ryalls
Brian Ryalls
15:16 04 Mar 19
Dave and Paul were fantastic. My desktop crashed after installing an upgrade and within 3 days I was back up and running, better than ever. They explained everything in detail and gave me options to choose from. Very kind and personable. I highly recommend nerds to go
Brian Ryalls
Brian Ryalls
15:16 04 Mar 19
Great experience!! I dropped my laptop that I use for work. The fan malfunctioned and was making a loud buzzing noise. I needed the repair done very quickly. They had it done right away and saved me from spending a ton of money and time to replace the whole computer. I highly recommend their services, not to mention the customer service was exceptional!!
Dustin Namirr
Dustin Namirr
21:30 05 Feb 19
We received great service from Nerds to Go's technician Dave. He was polite, knowledgeable, and very efficient. Dave explained the pricing model up front so there were no surprises. Dave helped us retire a windows 7 HP desktop by moving all our data to a new HP desktop. He was instrumental in transferring our Quick Books business account data to the new 2019 version of QB on our new desktop PC. Thanks!
K .
K .
14:23 22 Jan 19
We received great service from Nerds to Go's technician Dave. He was polite, knowledgeable, and very efficient. Dave explained the pricing model up front so there were no surprises. Dave helped us retire a windows 7 HP desktop by moving all our data to a new HP desktop. He was instrumental in transferring our Quick Books business account data to the new 2019 version of QB on our new desktop PC. Thanks!
K
K
14:23 22 Jan 19
I am in awe of all that was accomplished in Dave's delivery and service call today! From my experience , new equipment setupis time consuming and user-confusing but Dave confidently worked through an awesome amount of work today. It was wonderfulhow he adeptly navigated all the challenges. When I have set up my own personal computer, so many decisions come down to mymaking guesses. But David obviously understood his way through the process (and clarified for me) while multitasking his way throughcustom options.” His calm efficiency, flexibility, pleasant attitude and adroit perseverance gave me confidence every moment he washere. He's personable without wasting time. All in all, I am deeply appreciative of the attention to detail, the knowledgeable assistanceand the courtesy the new NerdsToGo offers, and look forward to an ongoing relationship.
Sandra Coughlin
Sandra Coughlin
23:56 15 Jan 19

Facebook Rating
5.0

I had a great experience with Nerds To Go. They are very nice, service was completed ahead of schedule and it was affordable.
Shawn Thompson
Shawn Thompson
2020-12-10T14:24:19+0000
Stephanie did a great job transferring my old computer to my new one (iMac 27). Then, when I had a few issues, she resolved them quickly!
Mike Funderburk
Mike Funderburk
2020-10-12T18:29:34+0000
Had a solid blue screen on my laptop. Brought it in and everything was taken care of by the friendly and professional staff at Nerds To Go. They also assisted me with getting old photos and documents from an old laptop.
Lenny Eramo
Lenny Eramo
2020-09-11T16:46:11+0000
Paul is good and knows what you need! I’m going to use the service for all future work I need!!!
Gary Chappell
Gary Chappell
2020-08-25T15:47:06+0000
Thank you for repairing my mother’s iPhone. It works like new. It only took about 40 min and the price was more than fair.
Kim Harden
Kim Harden
2020-07-24T14:40:53+0000
I am very pleased with Nerds to Go service. Stephanie was a joy to work with and very patient with me & my computer issues. I am highly recommending this company for your computer needs.
Jo Ann Susa Woytek
Jo Ann Susa Woytek
2020-07-21T19:52:00+0000
Great company! Tech explained everything to me in in normal language, great listener. Computer works better than ever.
Joe Lane
Joe Lane
2020-06-17T03:04:10+0000
good service and friendly service
Charles Gallagher
Charles Gallagher
2020-04-18T13:37:07+0000
Meeting Paul made my day, Paul was at my house to pick up my sons PC in a matter of minutes after speaking with him on the phone. called me back within the hour with the diagnosis, part was ordered and my Bman had his computer back. Amazing group. Would highly recommend
Onnie Wade Fairfax
Onnie Wade Fairfax
2020-04-12T04:28:06+0000
Thanks Stephie, Dave & Paul @ Nerds to Go, Matthews NC!
Tina Evankovech
Tina Evankovech
2020-04-06T22:39:44+0000
Good value, honest service.
Hugh B. MacLeod
Hugh B. MacLeod
2020-02-12T13:59:18+0000
Imagine...a business with integrity. I had the pleasure of experiencing this first hand during a recent visit at Nerds To Go, it was a great experience. Fortunately I was able to take my laptop to their office, but I found out they also make house/business onsite repairs as well.I recently retired from a large corporation with an IT staff that handled computer issues for me. I told the owner of this Nerds To Go location that they are now my new IT Department!
Dale Austin
Dale Austin
2019-09-25T18:06:36+0000
Great meeting Paul the other day. He has a great business model and is passionate about serving others. I highly recommend Paul and his team at Nerds to Go.
Stephen Dotson
Stephen Dotson
2019-06-13T14:20:18+0000
This company has great leadership, values their customers, and employs a talented team.
Ken Newbill
Ken Newbill
2019-03-28T16:21:15+0000
Knowledgeable, friendly, explain what they are doing, prompt. reasonable prices.
Ann Armstrong Dodd
Ann Armstrong Dodd
2019-03-19T02:42:15+0000
Great people with a great product!
Brad Simmons
Brad Simmons
2019-03-12T23:50:15+0000
What a great place to work! Check us out!
Dave Hensel
Dave Hensel
2019-01-08T20:21:40+0000

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